TeleStudio
1. New to TeleStudio - An Operator's overview
2. Keyboard short-cuts and other information (well worth a look - requires Adobe Acrobat)

 

Control Centre
• Allocate records based on a territory (postcode, industry sector etc)
• Allocate records equally between Operators
• Formatting data within TeleStudio
• Import Roll-backs (Removing previous data imports from a campaign)
• Importing data into TeleStudio
• Re-assign activities from one Operator to another
• Removing duplicates

 

Miscellaneous
• ETrack setup
• Minimum system/network requirements
• Sending emails through a remote server

 

Please note: Adobe Acrobat and Flash are required for these training guides

Any other queries, please send us an email or give us a call.