Welcome to TeleStudio 'pre-CRM'
Whether you simply want to book a few more appointments for your sales team, or are running a full-scale, outbound, marketing operation - then you've definitely arrived at the right place.
Originally designed as a scalable, software solution for the outbound, sales & telemarketing community. TeleStudio has become the perfect tool for any company wishing to communicate with lots of people - quickly, accurately and in a controlled, yet user-friendly way.
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Having better conversations
At the heart of TeleStudio are a set of user-friendly, 'Contact screens', designed to make life as easy as possible for those people who are making the calls and sending out information. There a literally hundreds of up-front and behind the scenes functions that quickly and seamlessly guide everyone through the data (with the minimum of fuss), whilst at the same time helping everyone ensure that nothing falls through the gaps.
In addition to all of the usual features (search, filter, navigate etc.), TeleStudio allows you to store far more than the basic contact (and campaign specific) information. By default you can store and build up 'social-media' profiles on any contact worthy of the effort - should you need it.
So whether you need to contact ten thousand people - fast, or simply make a dozen good quality calls. Then TeleStudio has everything you could wish for - straight out of the box.
Sending out information
From a single email requested during a call, to a 10 thousand email-broadcast (with tracking)*, TeleStudio makes it easy. If you need to run a targeted, de-duped mail-shot or send out SMS notifications*, well, that's easy also.
In addition to this, TeleStudio will also help you to ensure that any information sent out - is followed up as per your (or your clients) campaign requirements. It really couldn't be easier and just as with the 'Contact screens', there are numerous, common-sense functions, sitting in the background, designed to help ensure that everything is handled correctly.
* Email tracking requires the use of web-server that supports either PHP or ASP scripts.
*
SMS notifications are handled via one of our partners, but directly integrated into TeleStudio.
* To send out emails and email-broadcasts, you will need access to a web/email server (we are more than happy to help if you need a hand with any of this).
Reporting & Exporting
All of the usual information is available (number of calls made in a day, how many calls are required to get an appointment, seminar booking, completed questionnaire etc), but there are several other variations on those reports that really allow you to highlight commercially interesting areas. For example, is one set of data working better than another, or are your sales territories balancing appointments for your sales-team - you'll be amazed at what you can find out.
As for exporting data (assuming you have permission), all of the key formats are supported (Acrobat, CSV, Excel, iCal, VCal, TXT, Word and more), and you can also customise any campaign to export in specific ways. For example, you may wish to push appointments straight into a dedicated CRM system (and notify key personnel), or simply get your leads to the relevant parties - as quickly as possible.
 Managing your campaigns
Our definition of a 'Campaign' is a single database designed for a specific client or objective. Examples of this would be 'appointment setting' or 'market research' campaigns, or you may have just got some new data that needs to be cleaned, mailed & followed-up.
To help our clients manage and personalise their campaigns, we've created the 'Control Centre', which comes as standard with TeleStudio. Its sole purpose is to help Campaign managers; run, organise and administer all of their campaigns – from one place.
But the really great part is how it reduces the time needed to fulfil those arduous, every-day administration tasks.
More than just a piece of software
Our goal has always been to let our clients focus on the campaign objectives, whilst we take care of the technical side (quietly in the background). Within 24 hours of conception, you can be on the phones, sending out information, closing all of the loops and collecting the data needed to plan ahead. Here's how it works:
* We create new campaigns from a template that we develop with you (with all of your business process and structure in place).
 Personalisation
TeleStudio has pretty much everything you could wish for straight out of the box. However, if you want additional functionality completely tailored for your company's needs, it can easily be done. Examples of this may include:
 Bespoke management reports (unique to your business)
Transferring specific data directly into an external system
Complex automation to fulfil campaign objectives
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